With millions of shoppers expected to continue their holiday shopping weekend online this Cyber Monday, consumers are getting excited for more big savings.
But Tom Batholomy, president of the Southern Piedmont Better Business Bureau, said shoppers should be sure to research unfamiliar websites before buying from them.
“You're already there. You're on the web. Just click over, do that search. It will really give you that piece of mind,” Bartholomy said.
The BBB says fraudulent websites offering big deals on usually pricey electronics like tablets and smart phones are popping up more than ever. The sites offer deep discounts on electronics, take credit card information and payment, but never deliver the goods.
To protect yourself from getting scammed, the BBB says you should first verify the authenticity and check reviews of the site offering the deal. You can look for the biggest warning signs yourself.
“There are some red flags, especially when you go to check out — it's not encrypted, it's not https, no padlock on your toolbar — so it's not a secure site to put in your credit card information, so don't,” Bartholomy said.
Consumer experts say no matter what you're buying, make sure the site you're on is one you can trust first. If it looks too good to be true, it probably is.
Experts say you should keep a printed record of all your purchases online, including the price you paid, an order number, and a customer service number in case something does go wrong.