Many parents and school stakeholders complain that the Austin Independent School District doesn't listen to them, saying the district ignores their concerns and keeps campus advisory groups in the dark.
Now, they are fighting back with a formal complaint they hope will make district officials take notice.
"People sitting in cubicles downtown really don't understand what's going on in this gigantic organic system," attorney Brian McGiverin said. "I saw parents who were being ignored. I saw community members who cared about children in these schools more than anything. I saw a school district that was not listening."
The formal complaint says that AISD goes through the motions, but then disregards community input—input on everything from principal assignments and policies and procedures, to campus closures and repurposing.
"The district does not involve community members in these decisions. In fact, oftentimes it makes decisions in direct opposition to what is evident community will," McGiverin said.
A spokesperson for AISD said the district will take the complaint seriously.
"We will certainly take our time and respond to it and hopefully we'll all agree that we're moving in the right direction," Bill Caritj, AISD Chief Performance Officer, said.
“If the people I represented here today are ignored again, then we are going to appeal the proceeding to the Board of Trustees," McGiverin said.
After a hearing Tuesday between School District representatives and the group, AISD now has ten business days to formally respond.